Refund Policy

Last updated: August 2026

Our juice, cleanses, and other beverages are made fresh in small batches, so our refund policy is built around the same order cutoffs used at checkout.

Cancelling an order

Once a cutoff passes, your order enters preparation and can no longer be cancelled or refunded, since the ingredients have already been purchased and prepared specifically for that batch. To cancel before your cutoff, text or call us at 480-875-0690.

Problems with your order

If something's wrong with your order — a missing item, an incorrect item, or a quality issue — reach out within 24 hours of pickup or delivery and we'll make it right, whether that's a replacement or a refund.

Missed pickup

If you're not able to pick up your order during the posted pickup or pop-up hours, please text or call us as soon as you can. We'll do what we can to work something out, but we can't guarantee a refund for orders that go unclaimed with no notice.

Delivery

You'll need to be present at your scheduled delivery window. If we're unable to deliver because no one's available to receive the order, contact us and we'll do our best to find a solution — but we can't guarantee a refund in that situation either.

How refunds are issued

Approved refunds are returned to your original payment method through Stripe. Depending on your bank, it can take 5–10 business days to show up on your statement.

Questions?

Text or call us at 480-875-0690, or email mymomsjuicellc@gmail.com — we're happy to help.